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Our impact so far:

Partners
Reunited Items
Consumers
$
Value Returned

Problem: Lost & Found is Broken

Passive

Lost & Found the waiting game.
Items sit in closets and boxes waiting for owners to show up to "find" them. Passivity leads to poor results.

Process-Centric

Lost & Found turns people into tickets.
The common tools of the trade, forms and voicemail, create a process that values the function over the consumers' problem.

Half Solution

Lost & Found, found only.
Loss is a customer problem, while what's Found is the only offered solution. The standard process ends after checking the box.

We're fixing that!

Loss, for the lack of a better word, sucks!

It happens to everyone, but has a disproportionally greater negative impact on those of us with the least. Unfortunately, the systems and processes to address it are broken or greedy (thanks insurance).

Liff Happens is on a mission to fix Loss and the problems that go with it. With that vision we have set out to start changing the way Loss is experienced by going to where it is commonly found, the Lost & Found. We’re rolling up our sleeves and trying to help some folks when they need it most.

Our team

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