The all-in-one toolkit for Lost and Found.

Before Liff, lost and found was a hot mess for your team, not just your guests. Frantic attendees at the info booth, staff drowning in a pile of unclaimed phones, and your "system" was some combination of a spreadsheet, a shoebox, and a prayer.

Enter Liff, and BOOM. One platform for intake, matching, notifications, and shipping — so items get back to their owners fast, and your team looks like geniuses for pulling it off.

Logos of festivals Liff Happens has worked with, including Coachella, EDC, Lollapalooza, Bonnaroo, Outside Lands, and more

(yep, we're bragging a little)...

Stop loss before it happens

Offer your attendees Protect and Kid Tags — QR-coded tags that bring the power of Lost Mode to anything they can't stand to lose: bags, cameras, water bottles, actual children. One more reason your event feels like the safest one they've been to.

  • You control what data gets collected and how it's used — no guesswork, no compliance headaches
  • Attendees scan and get instructions instantly — no app, no account, no extra staffing on your end
  • Active before, during, and after the event, so your care extends past the gates

Find items at scale

Liff Happens Lost and Found dashboard in use at EDC 2026

Software that scales with your event, not just your patience

We're lost and found people first — a fast, funny, ridiculously organized team backed by software that doesn't buckle at six figures of attendees. You get an unforgettable onsite experience for your guests, and some genuinely serious reporting for your post-event debrief.

Whether you're running a 2,000-person county fair or a 400,000-person megafest, Liff scales with you — same platform, same peace of mind, way less duct tape.

This is what your attendees say about you when lost and found actually works.

How do we get these kinds of responses... check it out

"THANK YOU THANK YOU THANK YOU YOU LITERALLY EMAILED ME ON MY BIRTHDAY"

Countdown Music Festival

I love how fast they mailed my ID back.

Firefly Music Festival

"Literally got it in less than 48 hours from the time I clicked 'shipping' to my mailbox"

Firefly Music Festival

"Cause it only went to 10…actually experience was like 10,0000"

EDC Las Vegas Music Festival

"I found my ID and I rang a giant cowbell to celebrate!"

Lollapalooza Music Festival

I love how easy it was to find my wallet with their QR code system.

Firefly Music Festival

"10/10. That text to me was life saving!"

Firefly Music Festival

"You guys went above and beyond and compared the name on my ID to the ticket I bought to get my contact info and notify me that I lost my ID"

Coachella Music Festival

"They found my stuff without me even knowing that I lost it!"

Lost Lands Music Festival

Somebody's losing their phone this weekend. Be the hero who gives it back.

It's not a risk, it's a schedule. Every festival has the moment someone realizes their phone, wallet, or kid has wandered off — and right now that entire moment (the panic, the relief, the "OH THANK GOD" text) is sponsored by absolutely nobody. Feels like an oversight. Let's fix that.

Logo on the wallpaper

Rides out with every Protect registration, glanced at a few hundred times a weekend.

Logo on the wristbands

Every Tag-a-Kid band that goes out has room for your mark — it goes home with them.

Your voice in "we found it"

The best-performing email of the entire event — 88% open rate — with your offer riding along.

Full naming rights

Go all-in and it's the [Your Brand] Lost & Found for the weekend.

None of this is a package deal — mix and match what fits, or go all in. Just want your logo on the wristbands? That's a whole thing on its own.

Check out our other useful tools...

Tag-a-Kid

Give parents one less thing to worry about, and give your event one more reason to be the family-friendly one everybody recommends.

More on Tag-a-Kid →

Valet

Fix the awkward "wait, is this allowed in?" moment at your gate — faster entry, fewer confiscation arguments, shorter lines.

Check out Valet →

Or... chat about Lost and Found

Contact Us