Lost & Found is Broken
Passive Everything
Lost & Found is a waiting game. Items sit around in closets and boxes waiting for owners to navigate the complex and varied processes. Passivity creates poor results and a worse customer experience.
Hurry up and Wait
Lost & Found processes treat people like tickets instead of well... people. Common tools, forms and voicemail, create hurdles that blocks crucial information from the people trying to simply find their stuff.
No Item = No Help
The "box check" is where the help ends. A plethora of problems occur when items go missing, but the typically limited Lost & Found practices lend little aid to customers in need.
how are we fixing it?
Turning Passive into Proactive
Technology and expertise for teams to reach out and connect searchers with items at scale
Instant Search
Removing the roadblocks of forms, voicemails, and emails to let people start searching for their stuff right away
Addressing the Entire Problem
From prevention to recovery, the Liff App is a complete solution to address all the problems associated with Loss
What our USERs say
Our team
WANT TO KNOW MORE? HAVE A LOSS STORY TO SHARE?
About us
Loss, for the lack of a better word, sucks!
It happens to everyone, but has a disproportionally greater negative impact on those of us with the least. Unfortunately, the systems and processes to address it are broken or just greedy (think insurance).
Liff Happens is on the mission to solve Loss and the problems that go with it. With that vision we have set out to start changing the way Loss is experienced by going to where it is commonly found, the Lost & Found. We’re rolling up our sleeves and trying to help some folks when they need it most.
Latest STORIES
Lost Lands Lost and Found
First off if you lost something at Lost Lands then definitely search the Lost Lands Lost and Found below: Firefly 2019 Lost & Found So… Lost Lands Music Festival 1,000,000 Watts of Bass! Plus some pretty sweet dinosaur pics! The Lost Lands Music Festival started in September of 2018 located at Legend Valley, Ohio. A […]
But what happens after Lost and Found?
After Lost and Found, what happens to the stuff? You wouldn’t believe it, but we get asked about what happens to all the stuff after Lost and Found almost as much as “Do you have my phone?”. It’s a close-ish 2nd place. So what does happen after Lost and Found? We can only speak for […]
QR Codes for Lost and Found
What is a QR Code? QR Codes, or quick response codes, are a type of bar code where different kinds of data, such as website URLs or numbers, are coded. It is specifically used for compact encoding of specific data, which can be quickly read by devices. We use QR Codes for Lost and Found […]
Online Lost and Found: Putting Pictures on the Internet
Putting Pictures on the Internet An Online Lost and Found can be a crucial customer service tool when your attendees hit run into a common problem, Lost or Stolen stuff. For a process that has existed since people started losing stuff there are a lot of approaches and tools you can choose from. Pro tip: […]