Lost Phone- Emergency Contact & Medical ID Guide
I think losing your phone might count as an emergency in some circumstances… So lets set that shiz up: Apple Guide to […]
Locations Services
Find My iPhone & Find My Device are crucial tools to recovering a phone when it goes missing. There is a catch […]
Airplane Mode- A Thief’s Best Friend
Airplane Mode is great for battery life but really terrible for finding your phone. It’s also a regular tool for less than […]
Loss is too important to wait around…
When something goes missing time can become the most important element for your customer experience. By ignoring the constraints of needing information and answers quickly, no matter how awesome the rest of the experience is you may of already blown it.
Year End: so it’s time for review emails.
End of the year marketing emails sends you the numbers you needed updates on every week. Why?!?!??
Jumping into the problem with why end of the year emails are more than just annoying.
So You’ve Lost Your Wallet at a Music Festival…
We’ve covered it before but we want to cover it again. So you’ve lost your wallet and are panicking… how’s that going so far?
Instead let’s cover some helpful points on how to handle this stressful situation.
Festival Production: What’s Really Being Lost at Lost and Found
Lost & Found is a common experience, so common that Napoleon actually set up the first official one and it hasn’t changed much since.
In honor of this lack of process innovation we are taking the festival producers perspective and diving into what is really being lost in the Lost & Found (hint: it’s not the stuff we are talking about).
Firefly Music Festival 3 days in 2019
The Firefly Music Festival 2019 dates have been announced with a lot of big changes planned. It’s going to be 3 (yes THREE) days of fun, camping, and music in Dover Delaware.
Lost and Found After a Music Festival
The Music is over and the attendees have left, and hopefully showered finally, but there is still a lot of festival operations left.
One of the most time sensitive and often customer centric operations are the post-event Lost & Found. Get prepared to have a bunch of random stuff in your office as we dive into what a post-event L&F might look like.
Tips for a Music Festival Lost and Found
Broad but massively helpful tips for setting up your Lost & Found operations. Help your customers and staff out tremendously by incorporating some of the standard expectations for an L&F experience.