clock can't wait around

Loss is too important to wait around…

When something goes missing time can become the most important element for your customer experience. By ignoring the constraints of needing information and answers quickly, no matter how awesome the rest of the experience is you may of already blown it.


Lost and Found After a Music Festival

The Music is over and the attendees have left, and hopefully showered finally, but there is still a lot of festival operations left.

One of the most time sensitive and often customer centric operations are the post-event Lost & Found. Get prepared to have a bunch of random stuff in your office as we dive into what a post-event L&F might look like.