Lost something at Coachella in 2019? You can search all the Coachella Lost and Found by clicking the button below: 2019 Coachella Lost and Found Indio, California the city of Festivals. Well technically, Chicago has more major festivals in the city proper and surrounding area than anywhere else in the USA, but I guess […]
When something goes missing time can become the most important element for your customer experience. By ignoring the constraints of needing information and answers quickly, no matter how awesome the rest of the experience is you may of already blown it.
We’ve covered it before but we want to cover it again. So you’ve lost your wallet and are panicking… how’s that going so far?
Instead let’s cover some helpful points on how to handle this stressful situation.
Lost & Found is a common experience, so common that Napoleon actually set up the first official one and it hasn’t changed much since.
In honor of this lack of process innovation we are taking the festival producers perspective and diving into what is really being lost in the Lost & Found (hint: it’s not the stuff we are talking about).
The Firefly Music Festival 2019 dates have been announced with a lot of big changes planned. It’s going to be 3 (yes THREE) days of fun, camping, and music in Dover Delaware.
The Music is over and the attendees have left, and hopefully showered finally, but there is still a lot of festival operations left.
One of the most time sensitive and often customer centric operations are the post-event Lost & Found. Get prepared to have a bunch of random stuff in your office as we dive into what a post-event L&F might look like.