There is light at the end of the tunnel to this whole pandemic, and Live Events are due for a comeback, Ubbi Dubbi just happened last weekend, but it might be a bit for the rest of them to return. With the first live event, unfortunately, that means phone theft at music festivals again. We’ve […]
Losing anything is never fun, and missing identification cards can be particularly challenging. Here’s a few things to keep in mind. Short-Term Need Driving, getting on flights, proving you are you… all potential needs when an ID goes missing. You’ve already checked the Lost and Found, great start, but you might need a higher authority […]
Losing anything is never fun, and lost payment cards are a very common experience. Here’s a few things to keep in mind. Reduce Harm Credit and debit card fraud is the most immediate risk, and even though you have some protection from those organizations it does require a bit of work on your part. Freezing […]
Losing anything is never fun, and a wallet is no different. A wallet or purse holds plenty of important information that you might need and could be harmful in nefarious hands. So when it goes missing, you might be lost yourself on what to do next. We’re here to help. Reduce Harm When a wallet […]
Losing anything is never fun, but a phone can be the start of a whole world of problems. Since phones are essential tools in the modern world, we often rely on them for everything; communication, navigation, banking, keys, passwords, plane tickets, etc. So when it goes missing, you might be lost yourself on what to […]
The Kano Model is a theory to describe product development and customer satisfaction over time, developed by Professor Noriaki Kano in the 1980s. Essentially, the theory goes that your customers’ satisfaction with a product attribute can depend on the level of functionality, but over time that delight decays. Each of the features will fall into […]
People lose things. For the individual, lost property is an intense problem. For the organization, lost property is overwhelmingly frequent. Your Lost and Found solutions therefor must address both frequency and intensity of lost property to avoid frustration for both parties. Additionally, you are likely trying to improve either the customer service experience or reduce […]
We all carry important items with us everyday. The Liff Happens crew explores the significance of those items and what happens when they go missing. Lost and Found ID Series.
We all carry important items with us everyday. The Liff Happens crew explores the significance of those items and what happens when they go missing. Lost and Found Wallet Series.
Phone Theft at Music Festivals is a real problem so Liff Happens wants to share some background info and tips on how to handle pickpockets.