Variance- dentures, a prosthetic leg, a wallet, a phone, keys, and a wedding dress have and will continue to be turned into the Lost and Found. The wide variety of items result in a wide variety of process and information entry, creating a difficult problem for any matching approach.
Information disparity- two separate parties reporting information about what was lost and recording information about what is found doesn’t line up.
The two parties
- the person (lost and found worker, police officer, {{insert human name}}, etc.) recording descriptions of the found property
- the consumer reporting what is missing
Since they aren’t the same person and have different perspectives, reports result in varying descriptions, including shape, size, color, or even omitting information entirely.