Work better, together.
The Liff App is more than just pictures on the internet — it's a better way to work.
Teams that switch to the Liff App get more done and stay more organized. They stop "losing" time in the lost and found and start delivering happier experiences to their guests.
Here's how the Liff App makes it happen.
Get organized and stay that way with Item Labels
Log → Label → Organize
With the Liff App, your team orders the chaos of found property through a guided logging process. Once entered, each item label contains everything related to the job to be done, plus a handy QR code to track and manage property throughout the lost and found process.
How it's better: Spreadsheets and old-school logging have you collecting whatever data feels important in the moment. Liff guides your team straight to the essentials — ID scanning, credit card swipes, and Protect capture data automatically in seconds, while item labels keep the whole inventory tidy.
Let guests find it themselves
A picture saves a thousand hours, or something like that. Using an image creates transparency, saves time while logging, and cuts guest anxiety with a 24/7 accessible lost and found catalog — no more "matching" tasks, no more "do you have…?" voicemails.
How it's better: Typical loss reporting has your team playing telephone or digging through bins. Liff removes the barrier entirely — guests search and find it themselves, so your team can focus on matching owners and getting more stuff back, not answering the same question forty times a day.
A simple yes or no
When guests want their stuff back, Liff isn't a lost-and-found vending machine. Their info lands in Claims, where your team decides ownership. Yes, they get it back. No, they keep searching.
Inside the Liff App: everything you need to get work done
Guest Messaging
Post updates, send emails, drop a map, list hours. Keep guests informed without lifting a finger twice.
Daily To-Dos
Nothing falls through the cracks. Run your daily lost and found duties off a shared to-do list, not sticky notes.
Protect Property
Cut losses before they happen. Guests securely register their gear with Protect, so more of it finds its way home.
Notify Owners
Don't wait for guests to come looking. Reach them by postcard, text, and email the second there's a match.
Easy Shipping
Not everyone can swing by for pickup. Liff makes shipping returns as simple as printing a label.
Analytics & Reporting
If you don't measure it, did it even happen? Every action logs into a daily activity report.
Running a festival or event? We've got services too
On-Site Support
You're the best at putting on events. We're the best at putting on lost and found. Let's combine those bests — we'll set it up so your team knocks it out of the park.
- On-site hardware
- On-site training
- Setup, troubleshooting, and breakdown
Post-Event Management
Events are temporary. Lost and found... tends to stick around after you've packed up and left. Send it to us, and our expert team takes it from here.
- Guest communication
- Package fulfillment
- Branded inserts
"Benji and the team bring powerful tech and are always innovating on the Lost & Found front... They carry great attitudes when interacting with our fans, knowing that they are dealing with folks who are in a moment of crisis after losing something very valuable... They're a true pleasure!"
Jack PreisManagement & Digital Director, Lost Lands Music FestivalChat about Lost and Found
Or, check out our other useful tools...
Tag-a-Kid
Keep kids safe and give parents one less thing to worry about — without adding headcount to your team.
More on Tag-a-Kid →Valet
Solve the "wait, is this allowed in?" moment at your gate — faster entry, fewer confiscation arguments, shorter lines.
Check out Valet →