A picture saves a thousand hours; or something like that. Using an image creates transparency, saves time while logging, and reduces customer anxiety with a 24/7 accessible lost and found catalog. Eliminate ‘matching’ tasks and all the “Do you have…?” questions, especially voicemails, by letting customers search for their stuff directly.
How it’s better: unlike typical loss reporting, where your team squanders time playing telephone or digging through found items, the Liff App removes barriers for your customer. Letting them find it themselves–reducing disruption so your team can focus on finding owners and getting more stuff back.