Work better, together.

The Liff App is more than just — it’s a better way to work.

Teams that switch to the Liff App are more productive and better organized. They stop ‘losing’ time in the lost and found and start delivering happier experiences to their customers. 

Here’s how the Liff App makes it happen.

Get organized and stay that way with Liff App Labels.

Lost and Found Log Flow

With the Liff App, the team structures the chaos of found items through a guided input process. Once logged, each item label contains everything related to the work at hand, and a handy QR code to recall it.

How it’s better: unlike spreadsheets and traditional logging practices, where you’re collecting whatever data the person might find important at the time, the Liff App guides users to the essential info for the process, plus item labels keep everything tidy and organized.

Give the gift of transparency

"Online with pictures included! Making it organized by item was extremely helpful as well. The quickest and best lost and found experience I've ever had!!"
Jake
Firefly Music Festival
EDC Lost and Found Item Page

A picture saves a thousand hours; or something like that. The image improves transparency, saves time while logging, and reduces customer anxiety with a 24/7 accessible lost and found catalog. Eliminate ‘matching’ tasks and all the “Do you have…?” questions, especially voicemails, by letting customers search for their stuff directly.

How it’s better: unlike typical loss reporting, where your team wastes time playing telephone to search through found items, the Liff App removes obstacles to customers finding their stuff–reducing disruption to let your team focus on verifying ownership and getting more stuff back to your customers.

Simple Yes or No

When customers are looking to get their stuff back, it isn’t a lost and found vending machine; their message lands in Claims–where your team determines the ownership of the item. Yes and they get it back, No and they go back to searching.

Lost and Found Claims

Inside the Liff App; all the tools teams need to get work done.

Customer Messaging

Post updates, send emails, add a map, list hours, and simply keep your customers informed.

Daily To-Dos

Never have a task fall through the cracks by managing daily lost and found duties with your To-Do lists.

Protect Property

Reduce lost items and improve return rate by having customers securely register property with Protect.

Notify Owners

Don't wait around for customers to come looking; notify owners with postcards, SMS messages, and email.

Easy Shipping

Not all customers can stop by to get their stuff, from international to snail mail–Liff App makes returns easy.

Analytics & Reporting

If you don't measure, did it even happen? Everything happens in the Liff App with daily activity reports.

Festival or an Event?
We've got services too!

"Benji and the team bring powerful tech and are always innovating on the Lost & Found front... They carry great attitudes when interacting with our fans, knowing that they are dealing with folks who are in a moment of crisis after losing something very valuable... They're a true pleasure!"
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Jack Preis
Management & Digital Director, Lost Lands Music Festival

Chat about Lost and Found:

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