Protect stuff, before it gets lost.

Attendees like their stuff. Help them keep it safe by securely connecting their contact info to their items with Protect from the Liff App.

Avoid the negative experience of loss altogether.

Protect registration form next to a Coachella-branded phone lock screen reading 'Found this phone? Help return it by scanning the QR code'

With the Liff App, attendees register valuables directly with the lost and found before the event and a loss occurs. Protect-ed items are lost at a lower rate, reduce guest experience disruption, expedite returns, and generate goodwill.

How it's better: unlike listing contact info on a home screen, your attendee's (and their friends') data is securely connected to the registered items — removing the risk of getting phished. Plus, the Liff App automatically populates registered information and notifies the listed contact the moment their item is logged at the lost and found.

Secure the process and save time with Yes or No

A Protect-registered item found at the lost and found is auto-matched against its registration — your team just confirms it. Yes, and they get it back. No, and they're guided to continue searching.

No
The Liff App matching a found item to its Protect registration, showing Accept and Reject options
Yes

How it's better: no waiting for a claim to be filed, no guest anxiously refreshing a search page. The match is already sitting in front of your team the moment the item's logged.

Show off your brand by connecting it to the stuff your attendees care about!

Check out real examples of how festivals have raised awareness to help attendees protect their stuff — people need reminders not to lose everything. Bonnaroo, Coachella, EDC, Lollapalooza, Electric Forest, and more have all run their own Protect campaigns.

Protect Awareness →

Happier with the Liff App

What attendees have to say about their experience with Protect from the Liff App:

"Last year, people could make a custom QR code as their lock screen… One of my friends lost her phone last year and we got an email where to find it in about 15 min; it was a godsend!"

−PinkYoshiFTW, Lost Lands Music Festival

"Tomorrow is the big day! Don't forget to register your phone and change your wallpaper! 📱 Huge thanks to Liff Happens for this awesome program! 👏"

−Caitlyn, Firefly Music Festival

"How can anyone say this isn't the best music festival ever… always thinking of how people can be helped. So f***in excited to be back home 💖"

−Elora, Lost Lands Music Festival

"They texted me saying they found it! How cool!"

−Matt, Firefly Music Festival

"My boyfriend lost his phone and they alerted me they had it within the hour! Thank you so much!"

−Amy, Lost Lands Music Festival

"Lost lands setting the standard as usual 🙌🏻🙌🏻🙌🏻🙌🏻🙌🏻"

−Paul, Lost Lands Music Festival

Extend protection even further

Until an app replaces your wallet, keys, and backpack (we're not sure how that'll work, but someone is working on it), your attendees still have some extra stuff they need to protect.

Enter Protect Tags: bringing the magic of Lost Mode to all those precious extras your attendees can't afford to lose.

A Coachella-branded Protect Tag, front and back, reading 'You found me! Scan to help return.'

"Switching to Liff Happens was a game changer for our Guest Services team. Waiting in a long line or missing an artist isn't the experience we ever want for festival goers, so being able to offer LH's tools, like Protect, really streamlines the return process in the event their item is found."

Vicky GarzaGuest Services Manager, Coachella Music Festival

Protect Tag-a-Kid

Tag-a-Kid guest services tent signage, a staff member wristbanding a child, and a close-up of the QR-coded Tag-a-Kid wristband

The Protect Tag-a-Kid wristband is a revolutionary solution designed to enhance the safety and security of children at busy events and music festivals. Featuring a unique QR code for each child, this wristband is an essential tool for parents and guardians to quickly and efficiently register their children, ensuring peace of mind in large, crowded settings.

  • Enhanced Child Safety: Provides an extra layer of security for children in crowded places.
  • Peace of Mind for Parents: Ensures parents can enjoy events knowing their child has extra protection.
  • Efficient Lost & Found Process: Streamlines the process of reuniting lost children with their guardians.
  • Promotional Value: Customizable wristbands serve as a marketing tool for the event.
Learn more about Tag-a-Kid

Chat about Lost and Found: