Losing anything is never fun, and missing identification cards can be particularly challenging. Here’s a few things to keep in mind. Short-Term Need Driving, getting on flights, proving you are you… all potential needs when an ID goes missing. You’ve already checked the Lost and Found, great start, but you might need a higher authority […]
Losing anything is never fun, and lost payment cards are a very common experience. Here’s a few things to keep in mind. Reduce Harm Credit and debit card fraud is the most immediate risk, and even though you have some protection from those organizations it does require a bit of work on your part. Freezing […]
Losing anything is never fun, and a wallet is no different. A wallet or purse holds plenty of important information that you might need and could be harmful in nefarious hands. So when it goes missing, you might be lost yourself on what to do next. We’re here to help. Reduce Harm When a wallet […]
Losing anything is never fun, but a phone can be the start of a whole world of problems. Since phones are essential tools in the modern world, we often rely on them for everything; communication, navigation, banking, keys, passwords, plane tickets, etc. So when it goes missing, you might be lost yourself on what to […]
Lost and Found is a massive problem, and a pretty common topic we talk about. Everyone can relate to losing an item and intuitively knows how frustrating navigating the lost and found process can be. But what is the real cost in Lost and Found? For the Individual Loss can be intense. The cost is […]
The Kano Model is a theory to describe product development and customer satisfaction over time, developed by Professor Noriaki Kano in the 1980s. Essentially, the theory goes that your customers’ satisfaction with a product attribute can depend on the level of functionality, but over time that delight decays. Each of the features will fall into […]
Why are you throwing out your hard work? (Lost and Found) A not very well known aspect of the Lost and Found process, there is a lot of work that just gets tossed out at the end. Losing something sucks, but watching your hard work going into the trash also sucks. Lost and Found can […]
Lost and Found Matching- Algorithms and AI are the worst AI, machine learning, and algorithms are all the rage, but it’s still quite a silly choice for Lost and Found matching. A brief history of AI: 2012- Google made a massive breakthrough by training its neural network to identify a cat, with 70% accuracy. 2018- […]
On-site at a music festival can be a pretty wild place, so wild that Lost and Found is an all too regular stop. Even though losing something can be a common occurrence, life at a music festival turns that experience up to 11 for consumers. A well run Lost and Found is often a downright lifesaver. […]
Losing something is the worst; everyone knows that. But not as well known is the pain that occurs when tasked with returning all the stuff that gets found, even with lost and found software. Napolean established the first modern Lost and Found the solution in Paris in 1805. Since then, there have been many solutions […]